ParenteBeard’s Mark Ross Contributes to Article in Senior Living Business Interactive
February 7, 2022

ParenteBeard Partner Mark Ross, practice leader of the firm’s senior living services group, provided insight on benchmarking strategies for senior living providers in Senior Living Business Interactive, Volume 7, February 2013 issue.

Mr. Ross’ suggestions are included in “Benchmarking Strategies: Operate Smarter, More Efficiently,” an article summarizing the discussions of a panel of industry experts from December 2012.

Challenges of benchmarking, according to Ross, include distorted comparisons due to unique attributes among organizations; limited access to quality published information; operations improvement initiatives viewed purely as economic initiatives rather than their impact on quality care and varying financial statement benchmarks due to variations in financial reporting treatments.

For additional guidance on best practices in benchmarking, read the full article in Senior Living Business Interactive.